FAQS

FAQs


  • “I already have a trip booked, can you still help me?”

    Yes! As long as your trip was booked within the past 30 days directly through Disney and is not paid in full, Pixie Dust Vacation Planners can assist!

  • "Are your services really free?"

    Yes! Our concierge level services are ALWAYS free when you book your vacation through us. Clients never pay us any service fees. In fact, the cost of trips booked through us are the same price as trips booked on your own directly through Disney (sometimes less, because we are always on the lookout for promotions!)

  • “Why should I book with you instead of directly with Disney?”

    We’re here throughout your entire vacation process. Pixie Dust Vacation Planners help our clients before, during and after their vacations. It isn’t uncommon for us to receive texts from clients asking what to do on a rainy day or helping with a plan B while they’re in the World.

  • ‘What if a promotion is released after I have booked my trip?”

    We pride ourselves on getting our clients the best possible price for their vacation. We will work hard to apply any eligible promotions whenever we can, even if your trip is already booked!

  • “We’ve already traveled to Disney World. What other Disney Destination can you suggest?”

    We love this question! Our Pixie Dust Vacation Planners can help you create magical memories on a Disney Cruise, Aulani and Adventures by Disney! Contact your Pixie Dust Vacation Planner to discuss your family’s interests, needs & budget!

  • “Can you make my dining reservations? I don’t know where to start!”

    Absolutely! We love creating custom itineraries and guiding clients on where to eat in the World! We are happy to help in all of the planning stages of your WDW vacation. Pixie Dust Vacation Planners will be ready to book your dining reservations 180 days prior to check-in at 6 AM, ET.

  • “You seem to focus on Disney Destinations, can you book other vacations?”

    We do consider ourselves Disney destination experts however we are equally well traveled and trained in other Orlando area theme parks including Universal Studios.

  • "Are you hiring?"

    If you consider yourself a Disney expert, you may meet the criteria to become a Pixie Dust Vacation Planner. We love adding to our fabulous team! Please click here to learn more.

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